Privacy Policy

Information We Collect

When you interact with our drawing fundamentals platform, we gather various kinds of information to tailor your learning experience and improve our services.

Personal Information

We collect details you provide directly when creating an account or reaching out to us. This includes your name, email address, phone number, and any messages sent via our contact forms. When you enroll in our drawing courses, we also gather information about your artistic background and learning goals.

Usage Data

We automatically log information about how you use our site and learning platform. This includes pages viewed, time spent in different sections, completed drawing exercises, and technical details like your IP address, browser type, and device information.

Cookies and Tracking

Our site uses cookies and similar tracking technologies to enhance your browsing experience, remember preferences, and analyze site performance. You can manage cookie settings through your browser preferences.

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Marketing cookies for relevant content delivery

How We Use Your Information

Your personal data helps us deliver high-quality educational content and keep our drawing platform running smoothly. We are committed to handling your information responsibly and only for legitimate purposes.

Educational Services

We use your data to grant access to drawing courses, monitor your progress across skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective paths for building your drawing fundamentals.

Communication and Support

Your contact details allow us to respond to inquiries, share important course updates, and provide technical support when needed. If you’ve opted in, we may also send periodic newsletters about new drawing techniques, featured artwork, or platform improvements.

Platform Improvement

Usage data helps us determine which drawing exercises are most helpful, identify areas where learners struggle, and develop new content that addresses common challenges. This analysis is conducted in aggregate to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain situations, we may use or disclose your information to comply with applicable privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and take privacy seriously in all our business relationships.

Service Providers

We work with trusted third-party service providers who help us run our platform, handle payments, send emails, and provide customer support. These providers access only information necessary for their services and are contractually bound to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If Cobalt Field Timber is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We would notify you via email and provide information about any changes to how your information is handled.

Legal Requirements

We may disclose your information when required by applicable law, a court order, or a government request. This includes situations involving potential threats to safety, fraud investigations, or violations of our terms.

Your Rights and Choices

Under privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information.

Access and Correction

You may request access to the personal data we hold about you and ask us to correct inaccuracies. We will provide this information within 30 days of your request, subject to applicable legal exceptions.

Data Deletion

You may request deletion of your personal information, and we will comply unless there are legitimate reasons to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to your course progress and stored artwork.

Marketing Communications

You can unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You will still receive essential notices about your account and course enrollment.

Cookie Management

Most web browsers let you control cookies via their settings. You can accept all cookies, reject certain types, or be prompted before cookies are stored. Blocking essential cookies may affect site functionality.

Data Security and Retention

We implement comprehensive security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as needed to provide our services, comply with legal obligations, or resolve disputes. Account details are typically retained for three years after account closure, while course progress data may be kept up to seven years for educational record purposes.

International Transfers

While our main operations are in Canada, some service providers may process data in other countries. We ensure adequate protection through contractual safeguards and compliance with Canadian privacy law requirements for international data transfers.

Children's Privacy

Our drawing platform is designed for learners of all ages, and we take special care to protect the privacy of younger users in line with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians can review their child’s data, request corrections or deletions, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal information collected from their child, request its deletion, and deny further collection or use. Clear methods are provided to exercise these rights.

If you believe we have unintentionally collected data from a child under 18 without proper parental consent, contact us immediately so we can take appropriate action.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Significant changes will be communicated by email or via prominent notices on our site.

Minor changes may be posted without individual notice, so please review this policy periodically. The "Last Updated" date at the top indicates when the most recent changes were made.

Continued use of our platform after policy updates signifies acceptance of the updated terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.